Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Supports the design of systems, mission architecture and associated hardware Directs and possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyzes and resolves complex problems associated with server hardware, applications and software integration -Strong knowledge and extensive experience in Linux operating system configuration specifically Centos 6, Ubuntu and Fedora -Working knowledge of Kibana, Elastic Search, and REDIS -Working in a development and production environment -Knowledge of virtualization technologies, specific understanding of VirtualBox and Windows Hyper-V -Knowledge of agency security and identity architecture, AD and Centrify -Experience in configuring backup solutions for Linux file systems -Knowledge of implementing STE/STN requirements to Linux systems -Travel in support of mobile sensors branch testing -Troubleshooting of Linux systems. Knowledge of log checking and causes of issues
Fifteen (15) years system administration experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required. Bachelor degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor degree. -Ability to work independently -Ability to work within a team -Strong communication skills Applicants selected will be subject to a government security investigation.
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